What is Case Management
The case manager is an important core member of a care team. The case manager helps clients and their loved ones obtain services and resources needed so clients can remain independent after experiencing a life-changing injury or disability. The case manager is the team member that creates a plan, coordinates care among different providers, assists with obtaining assistive services, equipment, supplies, technology, transportation and resources, and helps navigate complex benefit systems. The case manager is a support and resource for both the client and the family.
The Case Management Society of America defines case management as:
A collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual’s health needs through communication and available resources to promote quality cost-effective outcomes.
Ambrose Care Management follows the standards of care established by the Case Management Society of America, the leading membership association providing professional collaboration across the healthcare continuum to advocate for patients’ well-being and improved health outcomes.
If injured in a motor vehicle accident, the Michigan Auto No-fault system is a unique system allowing medical coverage for a person’s care recovery and rehabilitation. Clinical care management, such as provided by Ambrose Care Management, is a covered benefit under the auto no-fault benefits.
What should I consider when choosing a case manager?